Charlie McCabe

Christchurch Showroom Manager

Charlie has been an integral part of Stone Zone for many years now. Starting as a Customer Advisor in our Ferndown Branch, shifting to his role as the Bournemouth Depot Manager when it opened in the latter half of 2017; and now managing our brand-new Christchurch Showroom. Charlie always ensures customer service is the core of his position, whether speaking over the phone or advising them on our wide range of products. His excellent product knowledge and cheeky sense of humour are the reason for his positive feedback and returning customers!

What’s your favourite part of the job?

The best part of my job is when a customer walks up the steps into our display area with absolutely no idea of what they want or how to achieve it. From the moment they see the display you can see their ideas beginning to formulate and grow. Work with them and explaining about the products we sell and how best to use them, and then when they choose the final products with a clear idea in mind of what they want. The whole process can take weeks or even months with repeated visits meaning you get to know the customer and what they want, by the time the job is completed I’m often on first-name terms with them and when you see pictures of the finished project it gives immense satisfaction knowing I played a small part in helping them achieve their goal.

What’s your favourite product we sell?

Sorrell sandstone. It’s a natural sandstone which has a warm feel to it with a mixture of buff and purple colours and a natural Strata through the stone which looks great when it's dry but really comes to life like a rainbow through the stone when it's wet.

What’s your favourite colour?

Turquoise

What would your dream garden look like?

I believe that a garden is an extension of the home, so in order to achieve my perfect garden I have to knock the back wall out of the house and replace it with Massive floor to ceiling windows so that when I look out first thing in the morning Id be looking at either a totally secluded garden surrounded by trees, or open fields, not overlooked by any other houses. I’d be looking at a beautiful patio with furniture, a manicured lawn with colourful planted beds and borders. It would have to have an outside kitchen and entertainment area to enjoy with friends and family and an area left to go wild to attract an array of wildlife with an old tractor sat in the corner, also a swimming pool to cool off in after a hard days gardening would be nice.

If you could have any super power what would it be?

This is a good question and one which my family and I regularly discuss. I’m a massive Marvel and DC comics fan so choosing a superpower is really difficult, but after long consideration, I think Id have the supersoldier powers of Captain America (Steve Rogers). Not so much because I want to tackle the evil forces of Hydra but more so that I could split a log with my bare hands (a scene that I regularly recreate every time I’m chopping logs in the garden) or hold down a helicopter while admiring My Biceps. My kids will probably say that there are much better superpowers I could have chosen!!

If you won a million pounds, what would you do with it?

I’d invest in bricks and mortar, buying a property and creating my dream garden as mentioned above, I reckon that the million would be gone by the end of the project so I'd still be turning up to work on Monday morning!!